We aim to process your order as quickly as possible however please be aware that your order can take up to 5 working days to manufacture. Depending on the size of your order and during certain times of the year, such as in the run up to Christmas, we may take longer to manufacture your order.
The shipping method you choose is in addition to the time we will take to manufacture your products prior to shipping them.
An email notification of despatch of your order will be sent to you once it is ready to ship and has had a delivery raised with the delivery provider.
Your order will be sent via the delivery method that you have chosen which unless we have agreed ahead of despatch will either be Royal Mail or Parcelforce. Please note the following delivery guidelines:
- Royal Mail Tracked 48 has a delivery aim of 2 to 3 working days but is not guaranteed to be delivered within this aim.
- Royal Mail 24 has a delivery aim of 1 working day but is not guaranteed to be delivered within this aim.
- If you choose a non-tracked Royal Mail service at checkout (eg Royal Mail 48 or Royal Mail 24) Royal Mail will not offer compensation for loss and shipping. You should consider a Royal Mail Tracked Service to insure against loss and shipping.
- If you choose to ship via Royal Mail Tracked Services In most cases Royal Mail do not consider a delivery lost until after 15 days have elapsed from shipping date and accordingly will not accept liability for lost shipments.
Shipping Costs
Shipping costs will depend upon the item(s) ordered and the service that you select at the checkout and shipping options will be presented to you at that point of the ordering process.